With over 30 years' experience acting as trustee and providing trustee services to Timeshare Resorts, Vacation Clubs, Travel Clubs and Points Clubs, FNTC has gained a real understanding of the challenges and needs of developers within the Shared Ownership space, and, to support our clients we have invested heavily in developing bespoke IT solutions to meet their needs and facilitate the achievement of their business goals. Whether your resort development or club has a trust based legal structure or not, it is important that systems and processes are aligned with the organizations goals as well as:

• Facilitating better communication, internally and externally
• Delivering the correct information when and where it is needed to enable speedier and more accurate decisions
• Supporting commitments to customers and achieving improved feedback to encourage customer loyalty
• Reduce costs and improve efficiencies by eradicating bottlenecks and unnecessary duplication
• Adding value and contributing to increased income

Collaborating with our clients we have helped them improve their business performance by designing, developing, implementing and administering Cloud Computing solutions and Software as a Service (SaaS), without compromising data security to enable:

• Online reservations and online Sale of Points to existing customers with the explicit objective to encourage 20% of all transactions are completed online, reducing costs and improving service levels.
• Secure credit card payment of maintenance dues & sales.
• Web / Intranet front end for legacy systems which have helped to maintain the integrity of existing systems and improve communication with customers while considering longer term Service orientated architecture.
• Management reporting systems to ensure that the correct information is available to facilitate decision making and improve processes.
• Electronic Purchase Agreements to capture information accurately at point of sale and to transfer the data automatically into client’s own central systems to improve data entry, facilitate better communication with customers externally and internally, and achieve greater efficiencies.
• Middleware services which has helped clients to integrate their disconnected business processes and systems to provide a smarter infrastructure, yielding greater business value.

All FNTC I.T. Solutions have secure Disaster Recovery built in (rather than an after thought) using dedicated geographically separate data centers, servers, 24/7 security and ongoing management to ensure our clients have continuity in delivering their service to their clients. Additionally our clients have the option of using an API (Application Programmers Interface).